Our #1 priority here at Asher & Emery™ is your happiness. We stand by our product 100%. If you have a problem, we will do our best to solve it.
RETAIL - Please do not send anything back without first emailing us. IN STOCK retail purchases may be returned for a full refund within 5 days of receipt, less shipping fees. Must be unworn and in original packaging. PRE ORDER retail purchases may be returned within 5 days of receipt. To initiate a refund, you must email us at firstname.lastname@example.org for return authorization. You have 5 days after receiving the RA to send back. After 5 days the return is no longer authorized. We are not responsible for lost or stolen packages and no refunds will be given for refused packages.
WHOLESALE - All wholesale orders are final sale, regardless of whether or not orders have shipped. We are not responsible for lost or stolen packages and no refunds will be given for refused packages. In the unlikely event of any shipping errors, you will have 5 days from receiving your orders to let us know of any errors. After that time, we cannot guarantee exact replacements, however, we will issue other replacements. In the unlikely event of any damages, please send a picture and description of the issue to email@example.com. If it is determined you received a defective product, you will receive a replacement of the same or different print.